Students who have been put into a former student status will be unable to access their 1098-T's via the method described in Accessing and Reading your 1098-T Form | Help - Illinois State.
 
In order to retrieve their 1098-T, the former student can contact the Student Accounts office at (309) 438-5643 and request them to be emailed.
The Student Accounts office will then verify information with the former student and fill out a form that requires management approval. After being approved, the 1098T's will be sent to the former student via email.  

Information about the 1098T can be found here: 1098T & Tax Credit | Student Accounts - Illinois State 

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help