Connecting to the ISUNet Wireless Network with Mac

Last modified 2/15/2022

This article describes how to automatically configure your computer for access to the ISU secure wireless network “isunet," or “eduroam” which is available throughout most of campus. If you have already configured your computer to the ISU wireless network for the current school year, you do not need to complete the following instructions, you should just select “isunet” or “eduroam” in the wireless network selection. However, if you are unable to connect, you can ‘forget’ the network and go through the following instructions.

The first time a user tries to access the network via a wireless connection, a process to ‘setup’ the computer is performed.

This process adds the required certificates to the personal computer which makes the computer eligible to access ISU network.


To complete these instructions, you must be in a location where “isunet-StartHere” and “isunet” or “eduroam” are available.

Simple Instructions

Automatically configuring your MacOS computer for “isunet” wireless access is easy. These simple instructions give you the basics. See the “Detailed Instructions” below for more in-depth steps.

  1. Select “isunet-StartHere” from the list of wireless networks provided.
  2. Launch a web browser, such as Chrome, or Safari.
  3. Follow the on-screen instructions.

Your computer will automatically be configured for “isunet” or “eduroam” wireless access. When the configuration is done, you will need to remove ‘isunet-StartHere’ from the Network Preferences.

Detailed Instructions

To automatically configure your computer to connect to “isunet,” do the following:

  1. Click on the wireless symbol from the menu bar. This is the Wi-Fi menu.
  2. If the wireless is not already on, click Turn Wi-Fi On.
  3. Select isunet-StartHere from the list of available wireless networks in the AirPort or Wi-Fi menu.
  4. Launch a web browser, such as Chrome or Safari, and navigate to - you should be presented with the following (Figure 1).

    Figure 1:
    wifi set up landing page
  5. You will be presented with two configuration options - one for eduroam and one for isunet. Both networks will provide the same level of access while you are on campus. Click the option for isunet.  (See Figure 1 above).
  6. Click the button Join Now button to download the ilstu_wifisetup_.dmg file, which is needed to secure your access (See Figure 2).

    Figure 2:
    JoinNow button
  7. Once downloaded, refer to the Downloads folder in your dock.
  8. Open the ilstu_wifisetup_.dmg file. You will receive a “ilstu_wifisetup_ is an app downloaded from the internet. Are you sure you want to open it?” from cloud.securew2com - click Open (Figure 3).

    Figure 3:
    confirm to open dmg file
  9. The SecureW2 JoinNow MultiOS window will open to “We are now launching a separate dialog to continue sign-in through CentralLogin” (Figure 4), review the information, and then click the Next button.

    Figure 4:
    review info and click next
  10. Enter your ULID and password, and then click the Sign in button. SecureW2 will continue through the steps to secure your device.
  11. When informed that “ilstu_wifisetup_” wants to make changes, enter your computer’s username and password, click the OK button (Figure 5).

    Figure 5:
    Confirm your changes by signing in and clicking OK
  12. As the JoinNow MultiOS application runs, you will be informed of more security dialogs you may have to step through and need to chose “Always Allow” (Figure 6).

    Figure 6:
    Always Allow option
  13. Click Always Allow when prompted for eapolclient wants to access key “SecureW2 JoinNow Private Key” in your keychain (Figure 6 above).
  14. SecureW2 Join Now will then attempt to authenticate to “isunet” or “eduroam."
  15. Once SecureW2 completes the enrollment process and moves you over to isunet or eduroam. The dialog box will end with “Joined." Click Done to close out the dialog box. Your computer is now securely configured for wireless access for the current school year up to after Spring Graduation. Password changes will no longer disrupt your wireless access now that it has been configured with SecureW2, however, if your password expires then it must be changed before access will be restored

For more information on expired ULIDs, see: ULID Password Expiration

Removing ISUNet-StartHere

  1. There’s still one step remaining, and that is to remove the “isunet-StartHere” wireless network
  2. Click on the Wireless Symbol on the menu bar at the top of the screen and select Network Preferences.
  3. Make sure “Wi-Fi” is selected and click the Advanced button (Figure 7).

    Figure 7:
    Advanced button in Network preferences
  4. Find 'isunet-StartHere' in the list of networks. Click to select it and then click the - minus button to remove it from the list (Figure 8). 

    Figure 8:
    clicking on the isu-starthere network and removing it from the list
  5. Click the OK button.
  6. Turn your wifi off and then turn it back on and the machine should automatically connect to the “isunet” wireless network.

Getting Help

For technical assistance, Submit a Help Ticket, or contact the Technology Support Center by phone at (309) 438-4357 or by email at

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