Your financial aid counselor can help you with questions and problems related to financial aid. This article describes how to find information about financial aid counselors at Illinois State University.  The My.IllinoisState web portal displays the name and contact information for your financial aid counselor.

Financial Aid Counselor

To find your financial aid counselor in My Illinois State, use the following steps:

1. Log in to My.IllinoisState.edu via Central Login.
   1. For more information about Central Login at ISU, please refer to: Central Login
2. Click the Finances tab.
3. Click the My Financial Aid Counselor link under the Financial Aid section (Figure 1).
   
   Figure 1:
   
   
   
4. You will be redirected to the Illinois State University Financial Aid Office website, which will display contact information for the Financial Aid office, as well as Financial Aid counselor information.

Use this web page to find your financial aid counselor. You can click on the name of your financial aid counselor to send that person an email. This web page also includes the office location, hours of operation, and phone number for the Financial Aid Office. 

How to Get Help 

 
To get help with financial aid and for assistance in finding and contacting your financial aid counselor, please contact the Office of Financial Aid at (309) 438-2231. or by email at FinancialAid@IllinoisState.edu.

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help