To add a speed dial phone number, do the following:

1. Go to https://voip.ilstu.edu/ucmuser/ and log in with your ULID and password.
   1a. If you receive a message about an Untrusted Certificate, click to proceed to the site anyway.
   1b. If you are off-campus, you must first connect through a VPN before you can access the Cisco Unified Communications Self Care Portal through the above link in step 1.
   1c. For information on using a VPN, see: VPN at Illinois State University.
2. Under the My Phones tab, click My Phones, and select your phone from the options on the right.
3. Click Phone Settings →  Speed Dial Numbers →  Add New Speed Dial.
4. Enter a phone number in the Number/URI field.
5. Enter a short description in the Label field.
6. Enter the speed dial number in the Speed Dial field.
7. Click OK.
8. Click Save.

After a moment, your VoIP phone will be updated. You may notice your phone’s display flash briefly as this happens.

To remove a speed dial phone number, do the following:

1. Go to https://voip.ilstu.edu/ucmuser/ and log in with your ULID and password.
   1a. If you receive a message about an Untrusted Certificate, click to proceed to the site anyway.
   1b. If you are off-campus, you must first connect through a VPN before you can access the Cisco Unified Communications Self Care Portal through the link in step 1.
   1c. For information on using a VPN, see: VPN at Illinois State University.
2. Under the Phones tab, click My Phones, and select your phone from the options on the right.
3. Click Phone Settings →  Speed Dial Numbers.
4. Click the X next to the speed dial phone number you want to delete.
5. Click Yes.
6. Click Save.

After a moment, your VoIP phone will be updated. You may notice your phone’s display flash briefly as this happens.