You may have multiple email accounts configured in Microsoft Outlook; one of which will be designated as your primary email account. You may remove your primary email account and designate another email account as your new primary.

Remove Primary Email Account from Outlook

To remove your primary email account from Outlook, please reference the instructions linked below:

• How do I remove the primary email account in outlook?

Unable to Remove Your Primary Email Account

If you are unable to remove your primary email account from Outlook using the steps above, please see the troubleshooting steps linked below:

• Cannot Delete This Outlook Data File

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help