Please use the ISU Help Center to quickly report issues with technology and make simple IT requests. IT knowledge articles (tutorials) can be found at help.illinoisstate.edu/technology. Detailed requests (e.g. onboarding, offboarding, computer setup or move) where IT staff need specific information to carry out the request can be submitted in the Cherwell (fka ITHelp) Self Service Portal. See status or request updates on issues or request submitted.
Service Catalog
The descriptions of Services in the left column below intentionally align with categories in the Cherwell (fka ITHelp) Self Service Portal. A complete IT Service Catalog for all ISU IT support teams can be found on the Docs: Software and Service Catalog webpage.