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Illinois State University

Overview of Office 365

All current members of Illinois State University, including students, faculty, staff, and annuitants have access to Office 365. Office 365 is a cloud-based Microsoft productivity suite that gives you access to Microsoft services and software, such as email, calendaring, Microsoft Office suite, OneDrive, Office Online, and other features.

Important: Office 365 access will be revoked 12 months after a University member officially leaves the University. It is strongly recommended that students who graduate or cease active enrollment in classes, and faculty/staff who leave the University’s employ, transfer any important emails and files from their ISU Office 365 accounts into a personal account prior to losing access.

Before You Begin

While all students, faculty, staff, and annuitants at Illinois State University have access to Office 365, not all university members have access to all of the services. Access will depend upon your role at the University.

Before logging into Office 365 for the first time, you may want to review the following, in addition to this overview:


Office 365 Services and Software


Microsoft Office

Microsoft Office is a productivity suite that includes common applications like Word and PowerPoint. Office 365 allows students, faculty, and staff to download and install the latest version of Microsoft Office for Windows and Mac OS X. Students are encouraged to download Office 365 for their personal computers since all students have Office 365 licenses.

Important: Annuitants do NOT have the option to install Microsoft Office on their personal devices. However, annuitants have access to the Office Online cloud-based apps. For more information, please see the section below, entitled Office Online.

The latest version available for Windows is Microsoft Office 2016, which includes Word 2016, PowerPoint 2016, Excel 2016, Outlook 2016, OneNote 2016, Access 2016, Publisher 2016, and InfoPath 2016.

The latest version for Mac OS X is Microsoft Office 2016, which includes Word 2016, Excel 2016, PowerPoint 2016, OneNote 2016 and Outlook 2016. Microsoft Office 2016 for Mac requires Mac OS X 10.13.6 (or higher).

The latest versions of Microsoft Office also have some compatible apps for mobile devices.

Please refer to the following for additional information:


OneDrive for Business

OneDrive allows you to upload and sync files to cloud-based storage and then access the files from a web browser on your computer or from an app on your mobile device.

University members have one terabyte (1000 GB) of storage on their Illinois State OneDrive account.

Please refer to the following for additional information:


Office Online

Office Online is an online Microsoft Office suite, which allows you to create and edit files using web-based versions of Word, Excel, OneNote, and PowerPoint. Office Online provides “light weight” versions of Microsoft Office, which means that only the most-used features are available. Office Online is accessible on both Windows and Mac OS X computers. Files stored in your OneDrive library can be edited using Office Online.


Other Office 365 Features

Office 365 also features additional tools and applications that are available to students, faculty, staff, and annuitants via the Office 365 web portal.

Microsoft is continually updating, and adding, features available to Office 365 subscribers. For more information about each feature, please refer to the Microsoft Support website at

Students currently have access to the following apps at

  • Mail, Calendar, People, OneDrive, Tasks, Delve, Word, Excel, PowerPoint, OneNote, Sway, Newsfeed, and Video.

Faculty and Staff have access to the following apps at

  • Mail, Calendar, People, Newsfeed, OneDrive, Tasks, Delve, Video, Word, Excel, PowerPoint, OneNote, Sway, Class Notebook, Skype, and Staff Notebook.

Annuitants have access to the following apps at

  • Mail, Calendar, People, OneDrive, Tasks, Delve, Word, Excel, PowerPoint, OneNote, Sway


What Features Do I Have Access To?

To see all features you have access to:

  1. Log into with your email address and password.
  2. Click the icon at the upper-left corner of the Office 365 page (it looks like a square made up of smaller squares).
  3. In the pane that appears, click on [View all my apps].

You will now see all of your available features.

Additional Information About Office 365 Features:

About Office 365 Email

Illinois State University’s Office 365 email is the primary campus email and calendaring service.

Office 365 Email

Currently, all university students, faculty, staff, and annuitants are using Office 365 for email.

University members can access their email online by navigating to and logging in with their email address ( and university password, or by clicking the Launch Office 365 icon located on the home page and logging in. Office 365 email may also be viewed via an email client, such as Microsoft Outlook or Mozilla Thunderbird; or via mobile devices.

Additional Office 365 Email Resources

The following articles are available for assistance:

Mobile Devices:

Email Clients:

Adding, Importing, and Exporting Contacts:

Email Signatures:

Important: If you wish to use an email signature in both the Office 365 Outlook web app, as well as with an email client, such as Microsoft Outlook or Mozilla Thunderbird, you must create the signature separately in both the web app, and the client.

Additional Information Available About Office 365 Email:


About Office 365 Calendar

The Office 365 Calendar app is an online application in Office 365. Calendar can be used to create events, such as personal appointments or meetings.

Before You Begin

The Illinois State University Office 365 Calendar app is available in Office 365 to students, faculty, staff, and annuitants who have migrated to Office 365 email.

For assistance with launching this app, please refer to How to Launch Apps in Office 365.

Office 365 Calendar

Students, faculty, staff, and annuitants can utilize the Calendar app to create events, such as personal appointments or meetings.

All Illinois State University members will be able to see each other’s calendars and schedule appointments or meetings.

Please note: If you add a personal appointment, and you do not wish for anyone with whom you share your calendar to see that appointment, be sure to mark it as “Private” by checking the box next to Private.

View Your Calendar:

To view your Calendar, do the following:

  1. Go to, log in, and launch the Calendar app.
  2. The calendar will open the current month, which is the default view.
  3. The Agenda for the day is listed on the right side of the calendar. When you select a day on the calendar, the agenda will change to show the day selected.
  4. To change the view to Day or Week, click the appropriate link above your Agenda.On the left side of the pane are a list of other calendars, yours and others’ that have been shared with you. You can choose to view these in addition to your own calendar.
  5. Click any [Event] on the calendar to see a quick view of that event.
  6. For more information, refer to Opening a Shared Calendar in Office 365.
  • An event created by you will show you as the creator and have a link to edit or delete the event.
  • A meeting that you’ve been invited to will show the organizer and include links to respond to the invitation.
  • Please note: Faculty and Staff members who are currently set to Full Exchange or Calendar Only will have their current appointments and meetings moved to the calendar in Office 365.

Add Events

You can add events to your Office 365 Calendar, such as a personal appointment, a birthday, or a meeting. You can invite attendees to an event or meeting. If you invite others to your event, they will receive invitation emails which allow them to accept or decline the invitation. Please refer to:

Please note: If you are inviting an instructor and/or professor to a meeting, remember to review their advertised office hours and be courteous of their time.

After you complete the event and send it, your attendees will receive an email, which includes buttons they can use to accept or decline your invitation.

You can track the status of your attendees’ responses by viewing the Attendees section of the Details page.

Modify events and meetings

  • You can modify an event by selecting the event and clicking [Edit].
  • To delete an appointment, select the appointment and click [Delete], or right-click on the item and select Delete.
  • To delete a meeting you created, right-click on the meeting and select Cancel.
  • To delete yourself from a meeting you are invited to, right-click on the meeting, select Delete and then select the appropriate option.

Manage your Office 365 Calendar Visibility

You can change whether your calendar will be visible to the campus community or if a particular individual needs to view full calendar details rather than the default view of Free/Busy. Please refer to:

How to Get Help

For technical assistance, please contact the Technology Support Center by phone (309) 438-4357, or by email at

More Information

For more information about Office 365, see the following:

Unable to Log in to Office 365