When you are in a Zoom meeting, you are able to record the meeting locally to your computer as well as to the Zoom Cloud. This article will cover how to record your Zoom meeting to the Cloud.
NOTE: Summer 2020 and Fall 2020 course instructors will have access to Zoom Cloud Recording automatically. However, Staff members that want access to Zoom Cloud Recording will need to request it. Staff can make a request ticket at IThelp.IllinoisState.edu/request.
The following must be understood prior to recording your meetings in any location:
- Consent must be provided by all meeting attendees before recording the session.
- Zoom recordings should avoid gallery view (thumbprint-sized photos) to avoid any violation of FERPA. Meeting hosts should change their view prior to recording. Instructions on how to do so can be found here: How to Switch Views in a Zoom Meeting.
- Information on FERPA may be found here.
- Recordings or screenshots of meetings should not be shared or posted to external services (e.g. social media).
- Cloud storage is shared by all ISU users and is limited. Zoom meeting recordings will only be retained for 30 days and any recordings left in the cloud storage after that timeframe will be be deleted. Recordings may be moved to stored in another location, such as your local computer or Office 365 video.
- Recording a meeting makes it more vulnerable to being shared with others and/or downloaded to personal computers.
- Open Zoom and start your meeting.
- When you are ready to record the meeting, click the Record button on the menu bar. You will select Record to the Cloud. Your meeting should start to record instantly. (See Figure 1)
- Your meeting is now recording. You have the ability to either pause the recording or stop the recording. You can resume the recording whenever you would like after pausing it. (See Figure 2)
- Once you want to end the recording, click Stop Recording. This will stop the recording, but not the meeting. Stop the meeting to begin the rendering process.
- The meeting should now be rendering. When the meeting is finished rendering and is available for viewing, you will receive an email notification. The email will have two links to access the video; one link that allows only the host to access, and another link that the host can share to the meeting participants, which requires a password to view. The password is shared in the email for the host to share with the meeting participants. This method prevents unwanted users from accessing the recording.
The rendering process for Cloud recordings can take quite a bit of time. Please do not attempt to interrupt the rendering process, otherwise your video will become corrupted and may not save correctly, or at all.
- When you are recording your meeting, please be aware that stopping the recording will NOT stop the meeting. However, stopping the meeting WILL stop the recording and it will begin to render.
- When pausing the recording, you can resume whenever you would like and it will not interrupt the meeting.
- It can take over an hour to render your Cloud meeting, depending on the length. Please do not attempt to turn off your machine or sign out of it, otherwise it will corrupt the recording and it will not render. Cloud recordings take much longer to render than local recordings.
NOTE: Course professors do not have their own Office 365 video channels by default. You will need to request an Office 365 video channel so you can host your cloud meetings there. To request an Office 365 Video Channel, please read the following article:
Once you have an Office 365 Video channel, you can upload your Zoom cloud meetings to it. You will first need to download your Zoom Cloud meeting in order to upload it to your Office 365 Video Channel.
- Once your meeting is done rendering, go to IllinoisState.Zoom.us and sign in with your ULID and password.
- Click Recordings on the left panel.
- Click Cloud Recordings if it is not already selected for you.
- You should see your meeting under Cloud Recordings. To download it, click the More drop down button and select Download. The three files that are downloaded are the video, audio, and transcript recordings of the meeting. (See Figure 3)
- The meeting is now in your Downloads folder by default.
Now you can upload the video to your Office 365 channel. To do so, follow the instructions below:
- Navigate to office365.illinoisstate.edu and sign in with your full ISU email address and current password.
- Once logged in, you will be navigated to the Office 365 home page where you will see your list of Office 365 applications you have access to. You will need to access the “Video” application. If you do not see it in your list of applications, click All Apps on the Office 365 home page. Once navigated to the entire list of applications, click Video. Once you have accessed Video, you should see it pinned on your home page for quick access.
- Now that you are in Video, click Channels on the top left corner of the screen. Your channel should be in this list. Click your channel to access it.
- Once you are in your channel, click Upload in the top left corner.
- You can either click the Select Videos to Upload button in the middle, or drag the video in that square to begin the upload process. (See Figure 4):
- When you select your video from where it is saved, or if you drag it to the upload box, it will begin to upload. Just like with Zoom Cloud recordings, it will take some time for your video to process. While your video is processing, you can change the title and the description of the video. Changes to the video are automatically saved. To watch the video, click Go To Video.
- Once your video is done processing, you will receive an email notification. Your video is now uploaded to your Office 365 Video channel.
There are multiple variables when it comes to rendering a Zoom meeting. These variables include how long the meeting ran, if there was screen sharing, how much server space there is, and more. The longer the meeting, the longer the rendering time will be. If you find that your recording is taking an unusually long time to render, please do not attempt to restart your machine, as it can corrupt the recording. Your recording should not take longer than a couple of hours to render.
Cloud recordings especially take longer. The high volume of Cloud recordings across campus makes the rendering process even slower. If you find that it takes a long time to render the video, please wait for it to finish, as it will eventually finish.
There are a few reasons why a recording could be missing.
If you have turned off your machine during the rendering process, or your computer suddenly turned off or lost power, the recording will not render and could become corrupt, which will result in a missing recording. If you lose internet connection during the rendering process, it will stop the rendering process and the video will not save to the cloud. Having a reliable internet connection is the best way to ensure that your Cloud recording will save to the Cloud. In rare cases, the recording may not render at all, and this could be due to a potential client-side error.
If you need further assistance with recording your Zoom meeting, or would like to report an issues with the recording and rendering process, please contact the Technology Support Center at 309-438-4357. You can also submit a help ticket on IThelp.illinoisstate.edu/request.