The require authentication setting when enabled will only allow participants with ISU accounts to login and join your meeting. If you are hosting a Zoom meeting with non-ISU participants, the require authentication setting will need to be turned off. Turning off this setting will remove the requirement to login prior to joining a meeting.
NOTE: Once this setting is turned off, it will remain off until it is turned on when scheduling your next meeting. It is recommended that after your non-authenticated meeting ends, schedule a new meeting to turn require authentication on, then delete or cancel the newly created meeting.
New Zoom Meeting
To turn authentication off for a new Zoom meeting, do the following:
- Open the Zoom Client.
- Click the [Schedule] icon.
- Set your preferred meeting options.
- Click [Advanced Options].
- Uncheck Only authenticated users can join.
Your meeting now allows non-ISU participants to join.
Existing Zoom Meeting
Need to turn the require authentication off for a previously scheduled Zoom meeting?
- Open the Zoom Client.
- Click [Meetings] from the top menu.
- Locate your meeting in the Upcoming meetings list and click the meeting to show details.
- Click [Edit].
- Click [Advanced Options] to expand the list.
- Uncheck [Only authenticated users can join].
Get Help
- For technical assistance, please contact the Technology Support Center by either calling us at 309-438-4357, or by submitting a help ticket at ithelp.illinoisstate.edu/request.