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Illinois State University

How to Allow Non-ISU Participants in Zoom

The require authentication setting when enabled will only allow participants with ISU accounts to login and join your meeting. If you are hosting a Zoom meeting with non-ISU participants, the require authentication setting will need to be turned off. Turning off this setting will remove the requirement to login prior to joining a meeting.

NOTE: Once this setting is turned off, it will remain off until it is turned on when scheduling your next meeting. It is recommended that after your non-authenticated meeting ends, schedule a new meeting to turn require authentication on, then delete or cancel the newly created meeting.

New Zoom Meeting

To turn authentication off for a new Zoom meeting, do the following:

  1. Open the Zoom Client.
  2. Click the [Schedule] icon.
  3. Set your preferred meeting options.
  4. Click [Advanced Options].
  5. Uncheck Only authenticated users can join.

Your meeting now allows non-ISU participants to join.

Existing Zoom Meeting

Need to turn the require authentication off for a previously scheduled Zoom meeting?

  1. Open the Zoom Client.
  2. Click [Meetings] from the top menu.
  3. Locate your meeting in the Upcoming meetings list and click the meeting to show details.
  4. Click [Edit].
  5. Click [Advanced Options] to expand the list.
  6. Uncheck [Only authenticated users can join].

Get Help

  • For technical assistance, please contact the Technology Support Center by either calling us at 309-438-4357, or by submitting a help ticket at ithelp.illinoisstate.edu/request.

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