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Illinois State University

How to Update Zoom

The Zoom Client will require periodic updates to apply newly released features and increased security.

Check Your Zoom Version

Windows:

  1. Open the Zoom desktop client.
  2. In the top-right corner of the window click your [profile icon].
  3. Select [Help] > [About Zoom] (figure 1).

Figure 1:

Image

You will see your Zoom desktop version. If the number following Version: is less than 5, you will need to update Zoom using the steps below.

Mac:

  1. Open the Zoom (zoom.us) desktop client.
  2. In the top-left corner of the screen click [zoom.us] and select [About] (figure 2).

Figure 2:

Image

You will see your Zoom desktop version. If the number following Version: is less than 5, you will need to update Zoom using the steps below.

Update Zoom on a Personal Computer

If you are using a personal desktop or laptop, you may update Zoom by going to https://illinoisstate.zoom.us/ and clicking [Download Client].

If you already have Zoom installed on your computer, you can go into your Zoom desktop application and download the latest version of Zoom from the notification that displays when Zoom starts.

Update Zoom on a University Computer

If you are using a university owned desktop or laptop, you will need to install updates through Software Center for Windows or Self Service for Mac. Click the appropriate article below for instructions on how to use the required app to download Zoom.

Windows: Software Center for Windows

Mac: Self Service for Mac

If you require assistance further assistance, please contact your local IT support team.

Still Need Assistance?

  • For technical assistance, please contact the Technology Support Center by either calling us at 309-438-4357, or by submitting a help ticket at ithelp.illinoisstate.edu/request.

See Also:

Overview of Zoom