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Illinois State University

How to use Remote Desktop Connection to Connect Remotely

Note: Please consult with your local tech team to ensure your work devices and accounts are properly enabled for remote connections.

Before starting the process of connecting to a University PC from a personal PC, first request and download the Cisco AnyConnect Secure Mobility Client from the Technology Support Center.

Connecting to the University through VPN

Connect to Cisco AnyConnect. Reference this knowledge article for step-by-step instructions: How to Use Cisco AnyConnect VPN Client

Connecting using remote desktop

  1. Open Windows Menu by pressing the “Windows” key on your keyboard or Click the [Windows Icon] on your Taskbar
  2. Start Typing “Remote Desktop Connection”, the result should populate as shown below.

  1. Click on [Remote Desktop Connection – Desktop App]
  2. A window named “Remote Desktop Connection” will open up on your screen as shown below.

  1. In the text box next to the label “Computer: ”, type in the computer’s name you are trying to connect to. Please reference this knowledge article if you are unsure of your computers name: How to Locate Computer/PC Name
  1. Click the [Connect] button, or press “N” on your keyboard to use the “Connect” shortcut.

Note: If your computer name is incorrect, you will receive this error:

If this occurs, click the
[OK] button and ensure that you are inputting the correct name for the computer that you are trying to connect to, and then click [Connect] OR press the “N” key to begin connecting.

7. You should now begin loading your connection to the remote computer, and will be able to continue working from there.

WARNING: Do not shut down your computer through the Remote Desktop Connection — this will shut down your physical work computer and you will be unable to reconnect. You may log off; however, restarts are not advisable unless absolutely necessary.