Below you will find links to software offered through Illinois State University. When downloading software and when prompted, choose to Save the file to a familiar location, such as your Desktop. After the download completes, locate the file where you saved it and launch it.
If you receive a Security warning that states, “The publisher could not be verified,” click [Run].
Cherwell Desktop Client
Use the Cherwell Desktop Client to manage incidents, service requests, configuration items, knowledge articles, and more. Available for university IT staff only.
NOTE: The Cherwell Desktop Client is only available for Windows devices.
When you are off campus, use Cisco AnyConnect to access restricted services like network shares.
NOTE: If you are attempting to download Cisco AnyConnect while off campus, you are required to complete the request form before receiving this software. This may take 24-48 hours to complete.
Download Cisco Jabber for Windows
Cisco Jabber is a messaging application for faculty and staff who are licensed for its use with the campus unified communications initiative.
This software is to be installed on computers in the campus computer labs. It contains the Log Off utility, the iSaver screen saver, and the Map Network Drives utility.
NOTE: To use these lab utilities, you must install .Net Framework 2.0 (or higher). Use the typical install option to install all three lab utilities. Use the custom install option to install only selected lab utilities.
Map Network Drive Utility
Download Map Network Drive Utility
Use the Map Network Drive utility to access shared folders on campus servers, like your personal share on Datastore.
Off-campus users must connect with either Cisco AnyConnect for Mac or Windows, or network Connect via WebVPN before using the Map Network Drives Utility.
Use the ShareMount Utility to access shared folders on campus servers, like your personal share on Datastore.
Off-Campus users must connect with Cisco AnyConnect for Mac before using the ShareMount Utility.
Pharos uPrint allows users to print from anywhere on campus and pick up their print jobs at a designated uPrint Release Station. No software is required to use uPrint. The uPrint web portal can be accessed athttps://uprint.illinoisstate.edu/
Install the VPN profile for your operating system or device to access restricted resources at Illinois State University
(Mac) For instructions, please refer to 371: Installing the VPN profile on Mac OS X 10.7 and Later
(iOS) You must download this file using Safari on your iPhone or iPod Touch. For instructions, refer to 1070: Installing the VPN profile for iOS
NOTE: If you are attempting to download the VPN Profile while off campus, you are required to complete the request form before receiving this software. This may take 24-48 hours to complete.
Use the Turning Point software to enable the use of campus clickers with your PowerPoint. This download is only available to instructors who would like to use the Turning Point software on their personal device. Campus computers may have the software already installed, for assistance with locating or installing the software on a campus computer, please contact the Technology Support Center. The Microsoft Office suite is required for the installation of Turning Point.
NOTE: To download this software, you must complete the download request form. Upon submission of the form, click the Download button to proceed.