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Illinois State University

Downloading Adobe Creative Cloud Applications

Downloading the First Application on a Computer

  1. Sign into your Adobe Account using your ISU Email and Password.
  2. Click [Open] on the front page to view your Creative Cloud apps. (Figure1).

Figure 1:

  1. You will have five of the most popular applications on the page available to download immediately. Click the desired application, then click [Get Desktop App] to download the application (Figure 2):

Figure 2:

If you would like to browse the entire collection of Adobe Creative Cloud applications, click the [All Your Apps] button. From there, you can select a variety of Creative Cloud applications to download. (Figure 3)

Figure 3:

  1. Once you have selected your application of choice, click [Get Desktop App] to begin downloading. (Figure 4).
    • On a Mac: The name of the downloaded file is AppName_Installer.dmg.
    • On a Windows PC: The name of the downloaded file is AppName_Set-Up.exe.
    • If you do not see the pop up in the bottom of the browser check your downloads folder.

Figure 4:

  1. A pop up could happen asking “Do you want to allow this app to make changes?” Click [Yes]
  2. Once the installer window opens, you may get a prompt asking you to sign in to verify your install. Click [Continue] to have Adobe open a browser and authenticate your account by signing in. You should be redirected to a Central Login page where you will need to enter your ULID (ex: ulid@ilstu.edu) and password. (Figure 5).

Figure 5:

  1. Login with your ULID and Password in Central Login.
  2. Answer the prompted questions the installer asks.
  3. Click [Start Installing] (Figure 5).

Figure 5:

  1. Once the install is complete you should be able to use the application.

Downloading More Applications on a Computer

  1. Open the Creative Cloud Desktop App by Clicking the [Open] icon
    • On Windows PC in the Taskbar
    • On Mac in the Apple Menu bar
  2. You should see here the list of apps you have installed, and apps available to install
  3. Click [Install] next to the application you wish to install
  4. A pop up should happen asking “Do you want to allow this app to make changes?” Click [Yes]
  5. Once the install is complete you should be able to use the application.

Downloading Applications on your Mobile Device

  1. Download applications on your mobile device by searching for them in the Apple App Store or Google Play Store, and installing them from those locations.
  2. After the app is downloaded open it.
  3. Press [Sign In]
  4. Type your ULID@ilstu.edu email, you should be redirected to Central Login
    • For more information on how to login to your adobe account see Logging into Adobe Creative Cloud
  5. Login with your ULID and password
  6. You are now able to use the application

Need Help?

Adobe has their own support website, including troubleshooting tips, tutorials and more. To access the Adobe Help Center navigate to https://helpx.adobe.com.

If you are having trouble logging in, or need additional help not covered at the Adobe Help Center, please contact the Technology Support Center by calling (309) 438-4357, or by email at SupportCenter@IllinoisState.edu.

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