Before you use or install any of the Adobe Creative Cloud applications you should ensure that your desktop, laptop, or mobile device meets the minimum system requirements. Since there are some web-based applications, there are also browser requirements.
Creative Cloud websites are designed to work best with the latest versions of internet browsers. They may not have full function on older browsers if you have not updated. For a list of the latest supported browsers view the Adobe System Requirements Website at:
Adobe Creative Cloud allows you to download all of their applications or just the ones you will be using, because of this each application will have different system requirements. To find out what the requirements are for the applications you will be using are visit the Adobe Systems Requirements website at:
https://helpx.adobe.com/creative-cloud/system-requirements.html, then click on the application that you want to download to see that applications system requirements.
The Creative Cloud Desktop Application requires minimum operating system requirements of:
- Microsoft Windows 7 or Later
- Mac OS X 10.9 or Later
- Internet connection is required
Adobe Mobile Apps system requirements can be found in their product pages in your phone via the Apple Store or Google Play Store.
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Adobe has their own support website, including troubleshooting tips, tutorials and more. To access the Adobe Help Center navigate to https://helpx.adobe.com.
If you are having trouble logging in, or need additional help not covered at the Adobe Help Center, please contact the Technology Support Center by calling (309) 438-4357, or by email at SupportCenter@IllinoisState.edu.