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Illinois State University

Overview of Eduroam

What is Eduroam?

Eduroam is a global Wi-Fi service that enables a fast and secure wireless internet connection to visiting university researchers, students, staff, and faculty anywhere an Eduroam connection is available. Over 600 institutions around the world use Eduroam, and those users can access any institution’s Eduroam connection so long as they have a valid and active school profile. To see if your destination institution provides Eduroam, click the following link: https://www.eduroam.us/institutions.

Who Can Access Eduroam?

Anyone that has an active ISU ULID account can access the Eduroam connection on campus and use the connection interchangeably with “ISUNET”. Those who are visiting from an institution that also uses Eduroam will be able to connect to ISU’s Eduroam network immediately. Students, staff, and faculty visiting the university will simply need to use their account information given to them from their institution in order to log in.

What Types of Devices Can Access Eduroam?

Smart phones, tablets, and laptops are able to connect to Eduroam. Simply access your network list from your device and input your credentials.

Should I Use Eduroam or ISUNET?

Functionally, there is no difference between Eduroam and ISUNET. Eduroam is recommended for those who frequently visit other Universities. The Technology Support Center recommends using ISU users connect to ISUNET when on campus for a more consistent IT support experience.

How Do I Connect to Eduroam?

For those with an active ISU ULID account wanting to connect to Eduroam, perform the following:

  1. Access the wireless network list on your device and select [Eduroam].
  2. Enter your full ISU email address in the Username field and your ISU ULID account password in the Password field.

Example: "ULID@ilstu.edu" (replace ‘ULID’ with your ulid)

  1. Select [Connect] to connect to “Eduroam”.

NOTE: Android users may need to select [No Validation] in the dropdown under “Certificate” to enable the [Connect] button.

What to do if You get the “Can’t Connect” Error

If you are presented with a “Can’t Connect” error when attempting to connect to Eduroam’s Network, you will want to “Forget the Network.”

For instructions on “Forgetting the Network” on various devices, please refer to the following articles:

How to Forget Wireless Networks in Microsoft Windows

How to Forget Wireless Networks on a Mac

For Mobile Devices, please use the following steps to ‘Forget a Network:’

iPhones and iPads

  1. Go to [Settings] > [Wi-Fi]
  2. Locate Eduroam and press the [Information Icon] (i.e., a blue circle with a lowercase i in the center  )
  3. Choose the option [Forget this Network]
  4. From the pop-up, select [Forget]
  5. Re-select Eduroam from the list of Networks
  6. Enter your full “ISU email address” in the Username field and your “ISU ULID Account Password” into the Password Field and press [Join]
  7. On the Certificate Screen, select [Trust] in the top right corner

Android Mobile Devices

  1. Go to [Settings] > [Connections] > [Wi-Fi]
  2. Locate Eduroam, press and hold until you see the option to “Forget Network”
  3. Press [Forget Network]
  4. The option for Eduroam will repopulate, press [Eduroam] once again
  5. Press [Connect to Network]
  6. Enter your full “ISU Email Address” in the Identity Field and your “ISU ULID Account Password” into the Password Field and press [Connect]

I am Visiting Illinois State University. How Do I Connect To Eduroam?

  1. Access the wireless network list on your device and select [Eduroam].
  2. Enter the “Full Email Address” for your institution in the Username field, and your password in the Password field.
  3. Select [Connect] to connect to “Eduroam”.

NOTE: Android users may need to select [No Validation] in the dropdown under “Certificate” to enable the [Connect] button.

Visiting users who face technical issues should contact their school’s IT support center for problems with connecting.

More Information on Illinois State University Wireless Internet Connectivity:

Overview of Internet Access at Illinois State University

How to Get Help

For technical assistance, you may contact the Technology Support Center at 309-438-4357, or by email at SupportCenter@IllinoisState.edu.