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Illinois State University

How to use Call Forwarding on your VoIP Phone

You may use the call forwarding feature on your on-campus VoIP phone to forward calls to another phone.

Turning on call forwarding

To turn on call forwarding for your phone, do the following:

  1. Press the [CFwdAll] button.
  2. Enter either:
    • The on-campus (5-digit) phone number to which you would like your calls forwarded.
    • Then dial 7 + 1 + the off campus area code and phone number to which you would like your calls forwarded.
  3. After entering a phone number, your phone returns to the main screen. An icon of a phone with a flashing arrow appears in the upper-right corner of your display to indicate that call forwarding is turned on.

Turning off call forwarding

To turn off call forwarding for your phone, do the following:

  1. Press the [CFwdAll] button.
  2. Your phone will flash to the call forwarding screen and the return to the main screen. Call forwarding is now turned off.

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