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Illinois State University

Configuring Your Android Device for Office 365 Email

This article describes how to use the Android built-in mail app to obtain your Office 365 email. The steps provided are in regards to the most recent version of Android, therefore some of the fields referred to may differ from what you see on your device. 

Office 365 Email

Illinois State University’s Office 365 Email can be accessed through the web, via an email client (such as Microsoft Outlook or Mozilla Thunderbird), as well on mobile devices. Office 365 email is the primary campus email and calendaring service for campus.

How to use the Android built-in mail app to obtain your Office 365 email

Please Note: There are many different versions of Android. The steps within this document are based on the latest version released by Google, so your device might have a slightly different set of fields.

To set up email on your Android:

  1. Tap [Settings] > [Accounts] > [Add account] > [Email].

    Note: Select [Corporate] if you are running an older version of Android.

  2. Type your full campus email address, for example "rrbird@ilstu.edu."

  3. Enter your ULID password, and then tap [Next].

  4. On the Account setup page, select [Exchange]. A Manual setup message may appear stating “Retrieving account information…”

  5. Make sure the Domain\Username is your full campus email address. Important: If your ULID has pre-populated, you will have to add the "@ilstu.edu".

  6. Make sure the Server field is the following: outlook.office365.com.

  7. Make sure the box is checked for “Use secure connection (SSL)”.

  8. Information for Client certificate, Port and Mobile Device ID will remain the same.

  9. Tap the [Next] button.

  10. A message stating, “checking incoming server settings…” will appear.

  11. On the Account Settings page, select the options for how you want to receive your mail, and if you want to sync your calendar and contacts, and tasks, and then tap [Done].

  12. Give the account a name, and tap [Done].

Not working? Make sure you entered your email and password correctly and try again. Also, be sure to update the server to outlook.office365.com vs .edu.

Activate Phone Administrator Notification

You may receive a notification, which states, “Activate device administrator? Activating administrator will allow Email to perform the following operations.” The following items are listed below this message. The wording of these items varies between carriers and versions of Android.

  • Erase all data
  • Set password rules / Limit password
  • Monitor screen-unlock attempts / Watch login attempts
  • Lock the screen / Force lock
  • Set lock-screen password expiration
  • Set storage encryption
  • Disable cameras
  • Turn off functions on lock screen

The security options shown above are handled by the Office 365 server and are applied only at your request. For example, if you lose your Android device, you can request to have the device locked and have all data erased. These security options will never be used without your approval. Click Activate to activate administrator, or Cancel if you do not wish to activate administrator.

Remove an Email Account from Your Android Device

Sync Office 365 Calendar to Your Android Device

If you have already configured your Android device for Office 365, but did not choose to sync your Office 365 calendar to your device, you may choose to do so later. In order to do so, you may go into your device Settings, select your Office 365 Exchange account, and in Account Settings, select to sync your calendar. If you are using a 3rd party app for email, such as Microsoft Outlook for Android, you may need to navigate to the settings for the app and select to sync your calendar.

How to Get Help

For technical assistance, please contact the Technology Support Center at 309-438-4357, or by email at SupportCenter@illinoisstate.edu.

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