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Illinois State University

Connecting to the "isunet" Wireless Network with iOS

Use iPhone, iPod touch, and iPad to access “isunet,” a secure wireless network that is accessible throughout campus.

Before You Begin

For best results, please update your iPhone or iPod Touch to the latest version. For more information, refer to Apple’s support article, iTunes: Backing up, Updating, and Restoring iPhone, iPad, or iPod Touch Software.

This article describes how to automatically configure your iPhone, iPod Touch, or iPad for access to the ISU secure wireless network “isunet,” or “eduroam” which is available throughout most of campus. If you have already configured your iOS device to the ISU wireless network for the current school year, you do not need to complete the following instructions, you should just select “isunet” or “eduroam” in the wireless network selection. However, if you are unable to connect, you can ‘forget’ the network and go through the following instructions.

The first time a user tries to access the network via a wireless connection, a process to ‘setup’ the device is performed.

This process adds the required certificates to the personal iOS device which makes the device eligible to access the ISU network.

Please Note: To complete these instructions, you must be in a location where “isunet-StartHere” and “isunet” or “eduroam” are available.

Simple Instructions

Automatically configuring your iPhone, iPod touch, and iPad devices for “isunet” or “eduroam” wireless access is easy. These simple instructions give you the basics. See the “Detailed Instructions” below for more in-depth steps.

  1. Select “isunet-StartHere” from the list of wireless networks provided.
  2. Launch a web browser, such as Chrome or Safari
  3. Follow the on-screen instructions.

Your device will automatically be configured for “isunet” or “eduroam” wireless access. When the configuration is done, you will need to remove ‘isunet-StartHere’ from the Network Preferences.

Detailed Instructions

To automatically configure your computer to connect to “isunet” or “eduroam,” do the following:

  1. Press [Settings] > [Wi-Fi].
  2. If it is not already on, turn on Wi-Fi.
  3. Under Choose a network…, press [isunet-StartHere].
  4. Press [Join].
  5. Launch a web browser, such as Chrome or Safari, and try to navigate to a You should be presented with the following (Figure 1).
  6. Click the button [Setup ISUNet (Windows or OSX)] (Figure 1).

Figure 1:

  1. You will be presented with two configuration options - one for eduroam and one for isunet. Both networks will provide the same level of access while you are on campus (See Figure 2).

Figure 2:

  1. Click the button [Sign In] and you will be directed to CentralLogin (Figure 3).

Figure 3:

  1. Once CentralLogin has loaded, enter your ULID and password, and then click the [Sign In] button
  2. You will now be returned back to the SecureW2 JoinNow page. Click the [Join Now] button.
  3. You will be presented with "This website is trying to download a configuration profile. Do you want to allow this? Press the [Allow] button (Figure 4).

Figure 4:

  1. Once “Profile Downloaded” appears with “Review the profile in Settings app if you want to install it,” press the [Close] button (Figure 5).

Figure 5:

  1. Navigate to your “Settings” app on your device, then press the [Profile Downloaded] button (See Figure 6).

Figure 6:

  1. Press [Install] when prompted for the Illinois State University WiFi (eduroam/isunet) (See Figure 7).

Figure 7:

  1. If you are prompted to, enter your device’s passcode to install the profile.
  2. When prompted, press [Install] to install the USERTrust RSA Certification Authority Certificate (See Figure 8).

Figure 8:

  1. Once the Profile has been installed, press [Done]. You may need to manually select “eduroam or isunet” (See Figure 9).
  2. Your iOS device is now securely configured for wireless access for the current school year up to after Spring Graduation. Password changes will no longer disrupt your wireless access now that it has been configured with SecureW2, however, if your password expires then it must be changed before access will be restored.
  3. There’s still one step remaining, and that is to Forget the “isunet-StartHere” network or disable it from “auto-joining,” which instructions can be found by navigating to the following article: Preventing Connectivity Issues on MacOS and iOS devices

For more information on the eduroam network, see: Overview of Eduroam

For more information on expired ULIDs, see: ULID Password Expiration

How to Get Help

For technical assistance, you may contact the Technology Support Center at 309-438-4357, or by email at

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