Information Security
Toll Scam
Last modified 4/2/2025
đźš« Scam Alert: Fake "Toll Group" Message Targeting Phones
Published: April 2025
A suspicious text message claiming to be from “Toll Group” is circulating and has been confirmed as a scam.
While the message appears official, it is designed to trick recipients into clicking malicious links, sharing personal data, or installing malware. This tactic is known as *smishing* (SMS phishing).
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🧠Why It's a Scam
- Here’s what raised the red flags:
- You didn’t request a delivery from Toll Group or any logistics service.
- The alert is vague and includes no tracking number or personalization.
- There may be suspicious formatting or an embedded link.
- Toll Group has previously been spoofed in phishing and smishing campaigns.
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🔎 How to Spot a Scam Text
Look for these signs before clicking:
Scam Signal | Why It’s Suspicious |
|---|---|
Unexpected Message | You didn’t request a delivery or security alert. |
Urgency or Threats | “Package on hold” or “Account blocked” tactics create pressure. |
Strange Links | Shortened URLs or misspelled domains. |
Spelling Errors | Legitimate companies proofread messages. |
Generic Language | No name, ID, or order reference included. |
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🛡️ What You Should Do
- Don’t click any links or download files.
- Don’t respond to the message—even “STOP” can confirm your number is active.
- Report it by forwarding the text to 7726 (SPAM).
- Delete it from your phone.
- If received on a university-managed device, forward it to security@ilstu.edu.
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🧰 Prevention Tips
- Enable spam filter/blocking on your mobile device.
- Use multi-factor authentication (MFA) across your accounts.
- Regularly review updates at Protect Your Nest.
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✔️ Bottom Line
>If something feels off, it probably is.
>Slow down. Double-check. Don’t engage.
>Scammers count on quick clicks—not cautious minds.
🦜 Stay safe, Redbirds. If you see something phishy, report it.
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